Terms and Conditions

Welcome to HiperDeco International (“Company”, “we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your use of our website and the purchase of any fireplaces or related products (“Products”) offered through the Site. By accessing or using the Site and placing an order, you (“you”, “user”, “customer”, or “buyer”) agree to be legally bound by these Terms.

If you do not agree with these Terms, please do not use the Site or purchase any Products.

 

 

1. Eligibility and Use of Site

By using this Site, you confirm that you are at least 18 years old or of legal age in your country of residence. You agree to use the Site only for lawful purposes and in accordance with these Terms.

 

 

2. Product Information

HiperDeco International specializes in the sale of luxury fireplaces and related accessories. All Product descriptions, images, and specifications are provided for informational purposes only and may be subject to change without notice. While we strive for accuracy, we do not warrant that the content is complete, reliable, or error-free.

 

 

3. International Orders

We offer international shipping to most countries via trusted courier services. However, by purchasing our Products, you acknowledge and agree to the following:

• You are solely responsible for complying with your country’s import laws and regulations.

• HiperDeco International is not liable for any legal restrictions, import bans, safety certifications, or installation codes applicable in your country.

• You must ensure that the Products are allowed and suitable for use in your destination country.

 

4. Taxes, Duties, and Customs

Unless otherwise explicitly stated, prices do not include any taxes, duties, VAT, brokerage fees, or customs charges. These charges:

• Are the sole responsibility of the customer.

• May vary by country and are assessed at the time of importation.

• Must be paid in full before delivery is completed.

We do not have control over these charges and cannot predict their amount.

 

 

5. Shipping and Delivery

All Products are shipped via international courier (e.g., DHL, FedEx, UPS, or equivalent) with tracking information provided upon dispatch.

• Shipping times are estimates only and not guaranteed.

• HiperDeco International is not responsible for delays due to customs processing, natural disasters, strikes, or other force majeure events.

• Title and risk of loss pass to the customer upon delivery of the Product to the courier.

 

 

6. Returns and Refunds

Due to the nature of our Products and international logistics:

• All sales are final.

• We do not accept returns or exchanges unless the Product is damaged in transit and reported within 48 hours of delivery.

• Customers must provide photographic evidence of any damage and keep the original packaging for inspection.

• Approved returns may be subject to a restocking fee and must be shipped back at the customer's expense.

 

 

7. Payment Terms

We accept major credit cards, debit cards, and international payment gateways (e.g., Stripe, PayPal, etc.). By submitting payment information, you represent and warrant that you are authorized to use the designated payment method.

• Payment is due in full at the time of purchase.

• All transactions are processed in USD unless otherwise stated.

 

 

8. Intellectual Property

All content on this Site—including images, product descriptions, logos, designs, and trademarks—is the exclusive property of HiperDeco International and protected by international copyright and trademark laws. You may not use, reproduce, or distribute any content without express written permission.

 

 

9. Limitation of Liability

To the fullest extent permitted by applicable law:

• HiperDeco International shall not be liable for any indirect, incidental, punitive, or consequential damages, including loss of profit or data, arising from your use of the Site or Products.

• We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.

You acknowledge that our Products may require professional installation and compliance with local fire and safety regulations. It is your responsibility to ensure proper installation and use.

 

 

10. Indemnification

You agree to indemnify and hold harmless HiperDeco International, its affiliates, employees, directors, and agents from any claims, damages, liabilities, costs, or expenses (including attorney fees) arising out of:

• Your use of the Site or Products.

• Any violation of these Terms.

• Your violation of any laws or regulations of your jurisdiction.

 

 

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United States of America, without regard to its conflict of law principles. Any legal dispute arising from these Terms or the use of our Products shall be resolved exclusively in the courts of the State of Florida.

 

 

12. Force Majeure

HiperDeco International shall not be liable for any failure to perform due to causes beyond its reasonable control, including but not limited to natural disasters, acts of God, war, terrorism, pandemics, labor shortages, courier strikes, or government restrictions.

 

 

13. Amendments

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the Site following any changes constitutes acceptance of those changes. It is your responsibility to review these Terms periodically.

 

 

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14. Privacy Policy

1. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders

• To communicate with you regarding orders, support, and updates

• To improve our website functionality and user experience

• To detect, prevent, and address technical issues or fraud

• To send promotional emails or newsletters (only if you opt-in)

• To comply with legal obligations

 

 

2. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your browsing experience. Cookies help us:

• Remember your preferences

• Track usage and analytics

• Personalize content and ads

You can control or disable cookies through your browser settings. However, disabling cookies may affect certain functionalities on our Site.

 

 

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. However, we may share your data with trusted third parties under the following circumstances:

• Service providers (e.g., payment processors, shipping carriers, marketing platforms)

• Legal authorities when required by law or in response to valid legal requests

• Business transfers in the event of a merger, acquisition, or sale of assets

All third-party providers are contractually obligated to keep your information confidential and only use it for the services they provide to us.

 

 

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

Your payment information is securely handled through PCI-compliant payment processors. We do not store full credit card information on our servers.

Despite our efforts, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

 

 

5. International Data Transfers

By using our Site and purchasing Products, you acknowledge that your information may be transferred to, stored, and processed in countries outside your own, including the United States, where data protection laws may differ.

We ensure appropriate safeguards are in place for such international transfers in accordance with applicable data protection laws.

 

 

6. Marketing Communications

You will only receive marketing emails from us if you have opted in to receive them. You can unsubscribe at any time by clicking the "Unsubscribe" link at the bottom of any marketing email or by contacting us directly.

 

 

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the "Effective Date" at the top of this page. Continued use of the Site constitutes acceptance of any changes.

 

 

Contact us

If you have any questions about this Agreement, please contact us filling this contact form.